THE IMPETUS

Editor's Note: Written in September 2016 about the failure modes of financial product management. In 2026, every one of these dynamics is playing out in AI product development across financial services and beyond. We have republished it unchanged. Yenni Leighton M.Sc. The Signal Before the Headline | Market & Competitive Intelligence | Europe & Africa | Founder @TheImpetus September 9, 2016 Financial services face a challenge familiar to many businesses: how do you balance re

Editor's Note: This article was originally published in November 2015. Ten years later, the Digital Operational Resilience Act (DORA) came into force across European financial services — mandating precisely the integrated, board-level approach to cyber risk governance that this piece argued for. We have republished it unchanged as a marker of where the signals were pointing, long before the regulation followed. Digital interaction: geeks to criminals Author: Yenni Leighton, F